Workers Compensation - What to Expect and My Responsibilities

What is Workers Compensation?

Workers compensation is a state regulated system which provides benefits designed to help you if you are injured on the job or develop a work-related illness. The benefits typically pay for your medical treatment and/or a portion of your lost earnings if you are unable to work due to your injury or illness. Each state has specific guidelines so you are encouraged to speak to your claim representative for more information or to help getting back to work.

If you have a work-related injury or illness:

  • Promptly report your injury/illness to your supervisor. Your employer will report your claim to Travelers.
  • A Travelers claim representative will call you within 24 hours of receiving the accident/incident report from your employer. Speak with your Travelers claim representative to provide the details of your injury. Your claim representative can also explain what workers compensation benefits you may be entitled to in your state.
  • Promptly fill out and return any forms sent to you by your claim representative. These forms are often necessary to help determine what, if any, benefits you may be entitled to.
  • Please keep your medical appointments. Provide medical and return-to-work information to the Travelers Nurse or claim representative assigned to your claim, as well as to your employer.
  • Please assist in developing your return-to-work plan. Stay in contact with your employer. If your treating physician releases you to return-to-work with restrictions, you should quickly advise your employer and your Travelers Nurse or claim representative. Many employers can accommodate restrictions due to your injury/illness and will work with you to help you return-to-work doing an alternative assignment until you are able to return to your regular job.
  • Contact your Travelers Nurse or claim representative with any specific questions regarding your claim.
  • Check back often via for helpful information on your claim.