What to Expect After Filing a Workers Compensation Claim
A workers compensation claim can be an unfamiliar process involving many parties and responsibilities. Here’s an overview of what you can expect during the claim process.
Seek medical attention for your injuries
If necessary, seek medical attention for your injuries, especially if they are severe. If you are unsure of the treatment that you need, you can receive real-time medical guidance from our TravCARE® Nurse Line as part of the claim reporting process with your employer.
Report your incident or injury
Your employer is responsible for reporting your incident to Travelers. As soon as you’re able, notify them of your workplace injury or illness. Once reported to Travelers, we may contact you to gather details about your incident or injury.
Understand your responsibilities
During the claim process, it’s critical that you keep your medical appointments and communicate with your employer and Claim professional so they’re aware of your recovery status.
Throughout the claim process, you will need to fill out forms. Some will be provided by your Travelers Claim professional and others are available in the section below.
Additionally, Virtual Visit can help you keep in touch with your claim team. This option adds flexibility to your workers compensation experience, which can help you get back to work as soon as medically appropriate by ensuring safe and timely communication between you, your provider and your claim team.
Take an active role in your recovery
Register for MyTravelers® for Injured Employees
MyTravelers® for Injured Employees offers a secure, web-based tool that helps you navigate the workers compensation claim process.
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SPEAKER 1: Unfortunately, you suffered an injury while on the job. But lucky for you, Travelers has a convenient digital tool to help you with your workers compensation claim. MyTravelers for injured employees is the one and only place to stay actively involved with your entire claim.
It's easy to register and simple to use. With just a few clicks, you can sign up for electronic payments, message directly with the Travelers claim team, receive and share documents related to your claim, and view payment history. Everything you need is all right here so you can spend more time on the business of getting better.
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Register for MyTravelers for Injured Employees today, claim registration dot travelers dot com
Returning to work
If your medical provider releases you back to work, it is important to let your employer and your Travelers Medical or Claim professional know when your first day back will be.
If you’ve been cleared to return to modified duties, your employer may be able to make accommodations for any restrictions resulting from your injury/illness or provide you with an alternative duty assignment.
Here's some material you may need:
- Find a Service Provider
Search for a local medical provider by ZIP code. - Find a Pharmacy
Search for a local pharmacy by ZIP code. - State Resources
See state-specific workers compensation information. - Upload a File
Securely upload your documents and photos to your Claim professional.
- Encuentre un Proveedor de Servicios
Encuentre un proveedor médico por código postal. - Encuentre una Farmacia
Buscar una farmacia local por código postal. - Prescription Fill Form – English / Spanish
Use this form to request pharmacy authorizations. - ConciergeCLAIM® Nurse
Search for ConciergeCLAIM Nurse locations.
- MyTravelers for Injured Employees
Log in to MyTravelers for additional information. - Check Your Claim Status
Find out where you are in the claim process. - Mileage Reimbursement Form
Use this form to submit mileage reimbursement requests.